1. Make the Best of Getting Bumped
If your flight is overbooked, don’t accept the first voucher you’re offered. “The plane can’t take off with an extra person,” says Melanie N., who works for a charter airline in Canada. Canadian airlines typically increase incentives until they have enough volunteers willing to give up seats. If you’re bumped involuntarily, insist on cash compensation instead of a travel credit (many companies will reimburse you at the airport).
2. The Reasons for Some Safety Protocols May Surprise You
Here’s what safety demos don’t say: staff dim cabin lights at night so your eyes are adjusted to the dark if you need to find a way out. Tray tables must be folded at take-off and landing so passengers can escape if necessary. And you should open your window shade, so if there’s a crash, emergency crews will be able to see in and you’ll be able to assess potential danger outside.
These facts about flying will help you stay calm on your next flight.
3. Canadian Airlines Sometimes Reimburse for Delays
If your flight is delayed, check your airline’s policy, otherwise known as a tariff—they might be required to provide you with meal vouchers and accommodation or, depending on where you’re flying from, even cash compensation (the EU, for example, mandates customers be reimbursed in cash).